At NAMS Fashion, we aim to deliver your orders quickly and reliably. Please review the following shipping details to understand our delivery process. For any questions, reach out to us at namsfashionpk@gmail.com.
1. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive an email confirmation with tracking details once your order is shipped.
2. Shipping Methods & Delivery Time
- Standard Shipping (Within Pakistan): Delivery within 3-7 business days.
- Express Shipping: Available for an additional fee, with delivery in 1-3 business days.
- International Shipping: Delivery times vary based on destination, typically between 10-15 business days.
3. Shipping Rates
- Shipping fees are calculated at checkout based on the order value and delivery location.
- Free shipping is available on orders over a certain amount (please check current promotions for details).
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress.
5. Delayed or Lost Shipments
- If your shipment is delayed or lost, please contact us at namsfashionpk@gmail.com.
- We will do our best to resolve any delivery issues, but delays caused by shipping carriers or customs are beyond our control.
6. Damaged or Incorrect Items
If you receive an incorrect or damaged item, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost to you.
7. Shipping Restrictions
- We do not ship to P.O. boxes or restricted areas.
- Orders may require additional verification for large or high-value items.
8. Contact Us
For any questions or concerns about our shipping process, please reach out to us:
- Email: namsfashionpk@gmail.com
Thank you for shopping with NAMS Fashion!